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Terms and Conditions

These terms apply to all quotes, engagements and services of AI Advies Bureau, a trade name of Bosman Tech Holding B.V. (Chamber of Commerce 78229065, Geuzenland 28, 3994 TG Houten, the Netherlands). We work exclusively for businesses and organisations. The Dutch version of these terms prevails in case of any discrepancy.

1. Scope

These terms apply to every quote, every agreement and all work of AI Advies Bureau (we, us), including follow-up engagements and work we perform without a written order. The client's purchasing or other terms do not apply. Deviations are valid only if we have accepted them in writing and only for the engagement for which they were made. If any provision of these terms is void or voidable, the remaining provisions continue to apply and the affected provision is replaced by a valid provision that comes as close as possible to its intent.

2. Quote, fees and payment

Validity of the quote, fees, scope, moment of payment and payment term are stated in the quote and on the invoice. Those prevail. All amounts are exclusive of VAT. In case of late payment we may suspend our work; statutory commercial interest and reasonable collection costs are for the client's account.

3. Nature of our services

We provide advice: assessments, scans, gap analyses, roadmaps, workshops, implementation support and the drafting or review of policy and contract documents. For all our services:

  • An assessment, scan, review or qualification is a substantiated snapshot based on the information the client supplies and the regulation in force on the reference date. It is not a certification, a seal, an audit within the meaning of an accreditation standard, a legally binding opinion, or a guarantee that laws and regulations are or will be complied with.
  • We assess and advise. The decision to follow, not follow or adapt our advice, its implementation and compliance with laws and regulations are and remain the sole responsibility of the client.
  • Our advice does not replace the client's own judgement or the judgement of a supervisory authority, court, notified body, certification body or other competent authority. Such bodies may reach a different conclusion; that is not a shortcoming on our part.
  • Regulations, guidance and interpretations change. Advice is valid only as of the reference date stated in it and only for the organisation, service and situation for which it was prepared. We have no obligation to update advice.
  • We do not act as data protection officer, compliance officer, representative of the client towards supervisory authorities or other third parties, or as a party or authorised representative in proceedings.
  • Documents we draft or review, such as data processing agreements, SLAs, policies, contract texts and registers, are drafts for the client. The client itself assesses whether a document fits its situation, has it reviewed by its own adviser where it deems necessary, and itself decides on use, modification and signing.
  • We review the client's documents, systems and suppliers solely on the basis of what has been supplied and declared to us. We do not verify their accuracy, completeness or currency and perform no technical verification, unless that is expressly and in writing part of the engagement.
  • We use AI tools in our work. All output is reviewed by us before delivery, but the client checks every deliverable for accuracy and suitability before using it.

4. Performance and cooperation

We perform every engagement to the best of our knowledge and ability. Our obligation is one of best efforts; we do not guarantee any result, outcome, score, qualification or approval by third parties. We determine the manner of performance and may engage third parties.

The client ensures that all information required for the engagement is supplied on time, accurately and completely, and warrants its accuracy. Lead times are indicative and start when the required information is complete. Items that are not supplied are assessed as not present. Delay, additional work and damage caused by inaccurate, incomplete or late supply are for the client's account and risk.

5. Supply of information and data

For assessments, scans and reviews we use only documentation, configuration descriptions and synthetic or irreversibly anonymised examples. Real patient data, customer data, recordings, transcripts or other personal data of third parties are not exchanged and we do not need to receive them. The client ensures that supplied material contains no personal data of third parties, no special categories of personal data and no passwords, API keys, tokens or other secrets; configuration exports are redacted on those points. If the client nevertheless supplies such data, it does so in breach of these terms and at its own risk; the client indemnifies us against all consequences.

The client uses information about our working methods, methodologies, fees and internal documents solely for the engagement and does not share it with third parties. How we handle personal data is set out in our privacy statement. Where needed, the parties make confidentiality arrangements separately and in writing per engagement.

6. Liability

We are not liable for any damage, of whatever nature, connected with our services, advice, reports, scores, qualifications, documents or their use. This includes in any event, but is not limited to, damage resulting from:

  • inaccurate, incomplete, outdated or late information from the client or from third parties;
  • decisions, actions or omissions of the client based on or prompted by our advice or documents;
  • failure to follow our recommendations, or to follow them in time, in full or correctly;
  • fines, sanctions, penalty orders, instructions, investigations or other measures of supervisory or other authorities;
  • claims of customers, patients, users, suppliers, employees or other third parties of the client;
  • a conclusion of a supervisory authority, court, notified body, certification body or other institution that differs from ours;
  • changes in laws, regulations, guidance, standards or their interpretation, including with retroactive effect;
  • use of advice or a document for a purpose, organisation, version of a service or situation other than the one for which it was prepared, or after modification by the client;
  • products, services, terms, outages, changes or shortcomings of the client's suppliers, including providers of AI models, cloud, telecom and software services;
  • errors or imperfections in AI tools, software or third-party sources used by us;
  • work of third parties engaged by us;
  • loss, damage or leakage of data the client has sent us in breach of article 5.

We are in no event liable for indirect or consequential damage, including lost profit, missed savings, loss of revenue, reputational damage, loss of customers or contracts, loss or corruption of data, business interruption and costs of remediation, replacement or external advisers.

Should a court rule that the exclusion above does not stand in a specific case, our liability is limited to the amount the client has actually paid us for the engagement concerned, exclusive of VAT, and for ongoing engagements to the amount paid in the three months preceding the event causing the damage. Should that limitation also not stand, our liability is limited to the amount our insurer pays out in the case concerned, plus our deductible. A series of related events counts as one event.

The limitations and exclusions in this article apply regardless of the legal basis of the claim and also for the benefit of our directors, employees and third parties engaged by us. They do not apply to the extent the damage results from intent or deliberate recklessness of our management.

Any claim for damages must, on penalty of forfeiture, be reported to us in writing and with reasons within thirty days of discovery of the damage and lapses in any event six months after delivery of the work concerned. We are always first given a reasonable period to remedy an alleged shortcoming.

7. Indemnity and third parties

The client indemnifies us, our directors, employees and third parties engaged by us against all claims of third parties, including the client's customers, patients, users, suppliers and supervisory authorities, that are in any way connected with the engagement, our advice or documents or the client's use of them, including the costs of legal assistance. Our advice and documents are intended solely for the client. Third parties cannot derive any rights from them; the client does not make our reports available to third parties as an independent opinion, seal or proof of compliance.

8. Intellectual property and use

After full payment, the client may use the reports, advice and documents we produce within its own organisation for the purpose for which they were made. Our methodologies, questionnaires, scoring models, templates, prompts and tooling remain our property and may not be copied, reused or provided to third parties. The client does not use our name in external communications without our written consent. We may name the client as a reference unless the client objects in writing.

9. Term, suspension and termination

An engagement ends when the agreed work has been completed. Ongoing engagements can be terminated with one month's notice to the end of a calendar month, unless agreed otherwise. We may suspend or terminate the agreement with immediate effect if the client fails to meet an obligation, is declared bankrupt, applies for suspension of payments, ceases its activities or if continuation cannot reasonably be required of us. On termination, the work performed and costs incurred up to that point are settled in full; amounts already paid are not refunded.

10. Force majeure

If we cannot perform, or cannot perform on time, due to circumstances beyond our control, such as outages or changes at suppliers and AI providers, illness, network failures or government measures, our obligations are suspended for as long as that situation lasts, without us being liable for any compensation. If force majeure lasts longer than sixty days, either party may terminate the agreement for the part not yet performed.

11. Governing law and disputes

Dutch law exclusively applies to all quotes, agreements and work. Disputes are submitted exclusively to the District Court of Midden-Nederland.

12. Changes

We may change these terms. The version in force when the agreement was formed continues to apply to a running engagement. The current version is always available at ai-advies-bureau.nl/en/terms. In case of a discrepancy between the Dutch version and a translation, the Dutch version prevails.

Contact

Bosman Tech Holding B.V., trading as AI Advies Bureau
Geuzenland 28, 3994 TG Houten, the Netherlands · Chamber of Commerce 78229065
info@ai-advies-bureau.nl

Version 1.0 · 14 September 2026

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AI Advies Bureau is a trade name of Bosman Tech Holding B.V.

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